TransferContactToAgent

typed block

Ends the current flow and transfers the customer to an agent. If the agent is already with someone else, the contact is disconnected. Transfer contact to agent works only for voice interactions.

Factories

`TransferContactToAgent`

TransferContactToAgent() -> TransferContactToAgentHandle

Construct a fresh TransferContactToAgent block with an auto-generated id.

Use this when authoring from scratch, the runtime picks a UUID automatically.

`TransferContactToAgent`

TransferContactToAgent(id: String) -> TransferContactToAgentHandle

Construct a TransferContactToAgent block with an operator-supplied id.

Parameter	Type	Required	Description
`id`	`String`	yes	Wire identifier, typically a Connect UUID restored by `decompile` so round-trips stay byte-stable.

Methods

`set_id`

set_id(id: String) -> TransferContactToAgentHandle

Override the auto-generated identifier with a specific wire id.

Parameter	Type	Required	Description
`id`	`String`	yes	Wire identifier override. Decompile threads this through to round-trip Connect-side UUIDs.

`meta_position`

meta_position(x: i64, y: i64) -> TransferContactToAgentHandle

Set the block's canvas position. Mostly auto-emitted by decompile; authored scripts call Flow.auto_layout() instead and let the layout pass fill positions in.

Parameter	Type	Required	Description
`x`	`i64`	yes	Canvas X coordinate.
`y`	`i64`	yes	Canvas Y coordinate.

`set_meta`

set_meta(key: String, value: Dynamic) -> TransferContactToAgentHandle

Single-key escape hatch, set one ActionMetadata key by name when the typed meta_* setters don't cover it.

Parameter	Type	Required	Description
`key`	`String`	yes	Wire key name (under `Metadata.ActionMetadata[<id>]`).
`value`	`Dynamic`	yes	Any JSON-serializable Rhai value.

`overwrite_meta`

overwrite_meta(value: Map) -> TransferContactToAgentHandle

Full-replace escape hatch, overwrite the entire ActionMetadata blob.

Parameter	Type	Required	Description
`value`	`Map`	yes	Replacement map for the entire ActionMetadata sub-object.

`set_meta_param`

set_meta_param(param: String, flag: String, value: Dynamic) -> TransferContactToAgentHandle

Set a single per-parameter ActionMetadata flag.

Parameter	Type	Required	Description
`param`	`String`	yes	Parameter name (e.g. `"Text"`).
`flag`	`String`	yes	Flag name (`"useDynamic"`, `"MFLAG_*"`, etc.).
`value`	`Dynamic`	yes	Flag value.

`overwrite_meta_param`

overwrite_meta_param(param: String, value: Map) -> TransferContactToAgentHandle

Replace the entire flag map for one parameter.

Parameter	Type	Required	Description
`param`	`String`	yes	Parameter name.
`value`	`Map`	yes	Replacement flag map for the parameter.

`overwrite_parameters`

overwrite_parameters(value: Map) -> TransferContactToAgentHandle

Wire-shape escape hatch, overwrite the entire Parameters blob.

Parameter	Type	Required	Description
`value`	`Map`	yes	Replacement parameter map for the block.

`raw_transitions`

raw_transitions(value: Map) -> TransferContactToAgentHandle

Wire-shape escape hatch for non-canonical transition objects.

Parameter	Type	Required	Description
`value`	`Map`	yes	Replacement transitions map (raw JSON shape).