CreateCallbackContact

typed block

Creates a new callback contact. If no customer number is specified, and this is run in context of a contact, the contact's CustomerCallbackNumber is used as the customer number. If you specify a ContactFlowId, then InitialCallDelaySeconds parameter is ignored.

Factories

`CreateCallbackContact`

CreateCallbackContact() -> CreateCallbackContactHandle

Construct a fresh CreateCallbackContact block with an auto-generated id.

Use this when authoring from scratch, the runtime picks a UUID automatically.

`CreateCallbackContact`

CreateCallbackContact(id: String) -> CreateCallbackContactHandle

Construct a CreateCallbackContact block with an operator-supplied id.

Parameter	Type	Required	Description
`id`	`String`	yes	Wire identifier, typically a Connect UUID restored by `decompile` so round-trips stay byte-stable.

Methods

`queue_id`

queue_id(value?: String) -> CreateCallbackContactHandle

Set the QueueId parameter. A queue ID or queue ARN. The callback contact is routed with this queue, or if this is not specified, the contact's current TargetQueue. Must be specified fully statically or with a single valid JSONPath identifier.

Parameter	Type	Required	Description
`value`	`String`	no	A queue ID or queue ARN. The callback contact is routed with this queue, or if this is not specified, the contact's current TargetQueue. Must be specified fully statically or with a single valid JSONPath identifier.

`agent_id`

agent_id(value?: String) -> CreateCallbackContactHandle

Set the AgentId parameter. An agent ID or agent ARN, representing an agent queue. If QueueId is specified, this may not be specified. This must be either defined fully statically or as a single valid JSONPath identifier.

Parameter	Type	Required	Description
`value`	`String`	no	An agent ID or agent ARN, representing an agent queue. If QueueId is specified, this may not be specified. This must be either defined fully statically or as a single valid JSONPath identifier.

`initial_call_delay_seconds`

initial_call_delay_seconds(value: i64) -> CreateCallbackContactHandle

Set the InitialCallDelaySeconds parameter. The amount of time, in seconds, to wait at a minimum before routing the callback contact. This gives the customer enough time to end their existing contact before being called back. Must be larger than 0, no greater than 259,200 (three days), and an integer. Must be defined statically.

Parameter	Type	Required	Description
`value`	`i64`	yes	The amount of time, in seconds, to wait at a minimum before routing the callback contact. This gives the customer enough time to end their existing contact before being called back. Must be larger than 0, no greater than 259,200 (three days), and an integer. Must be defined statically.

`maximum_connection_attempts`

maximum_connection_attempts(value: i64) -> CreateCallbackContactHandle

Set the MaximumConnectionAttempts parameter. The number of attempts at a maximum to connect this contact to a customer, if the callback is not answered. Must be larger than zero, and an integer. Must be defined statically.

Parameter	Type	Required	Description
`value`	`i64`	yes	The number of attempts at a maximum to connect this contact to a customer, if the callback is not answered. Must be larger than zero, and an integer. Must be defined statically.

`retry_delay_seconds`

retry_delay_seconds(value: i64) -> CreateCallbackContactHandle

Set the RetryDelaySeconds parameter. The minimum amount of time to wait, in seconds, between an unanswered callback attempt is made and the next attempt to reach the customer. Must be larger than 0, no greater than 259,200 (three days), and an integer. Must be defined statically.

Parameter	Type	Required	Description
`value`	`i64`	yes	The minimum amount of time to wait, in seconds, between an unanswered callback attempt is made and the next attempt to reach the customer. Must be larger than 0, no greater than 259,200 (three days), and an integer. Must be defined statically.

`contact_flow_id`

contact_flow_id(value?: String) -> CreateCallbackContactHandle

Set the ContactFlowId parameter. A contactFlow ID or contactFlow ARN. Callback contact created will execute this flow post creation, if specified. This must be either defined fully statically or as a single valid JSONPath identifier.

Parameter	Type	Required	Description
`value`	`String`	no	A contactFlow ID or contactFlow ARN. Callback contact created will execute this flow post creation, if specified. This must be either defined fully statically or as a single valid JSONPath identifier.

`caller_id`

caller_id(value?: String) -> CreateCallbackContactHandle

Set the CallerId parameter. A caller ID representing the phone number to use for the callback. This is what the customer sees when dialed. Must be a valid phone number claimed in your Amazon Connect instance. This must be either defined fully statically or as a single valid JSONPath identifier.

Parameter	Type	Required	Description
`value`	`String`	no	A caller ID representing the phone number to use for the callback. This is what the customer sees when dialed. Must be a valid phone number claimed in your Amazon Connect instance. This must be either defined fully statically or as a single valid JSONPath identifier.

`next`

next(target: Handle) -> CreateCallbackContactHandle

Wire the success-path transition. Substitutes the target's auto-generated UUID into the wire Transitions.NextAction slot.

Parameter	Type	Required	Description
`target`	`Handle`	yes	The block to route to once this block completes successfully.

`on_no_matching`

on_no_matching(target: Handle) -> CreateCallbackContactHandle

Wire an error transition for NoMatchingError: if no other Error matches.

Parameter	Type	Required	Description
`target`	`Handle`	yes	Block to route to on `NoMatchingError`. if no other Error matches.

`meta_use_dynamic`

meta_use_dynamic(value?: bool) -> CreateCallbackContactHandle

Set Metadata.ActionMetadata[<id>].useDynamic. Block-level summary toggle — true if any parameter on this block uses a dynamic JSONPath value.

Parameter	Type	Required	Description
`value`	`bool`	no	Block-level summary toggle — true if any parameter on this block uses a dynamic JSONPath value.

`set_id`

set_id(id: String) -> CreateCallbackContactHandle

Override the auto-generated identifier with a specific wire id.

Parameter	Type	Required	Description
`id`	`String`	yes	Wire identifier override. Decompile threads this through to round-trip Connect-side UUIDs.

`meta_position`

meta_position(x: i64, y: i64) -> CreateCallbackContactHandle

Set the block's canvas position. Mostly auto-emitted by decompile; authored scripts call Flow.auto_layout() instead and let the layout pass fill positions in.

Parameter	Type	Required	Description
`x`	`i64`	yes	Canvas X coordinate.
`y`	`i64`	yes	Canvas Y coordinate.

`set_meta`

set_meta(key: String, value: Dynamic) -> CreateCallbackContactHandle

Single-key escape hatch, set one ActionMetadata key by name when the typed meta_* setters don't cover it.

Parameter	Type	Required	Description
`key`	`String`	yes	Wire key name (under `Metadata.ActionMetadata[<id>]`).
`value`	`Dynamic`	yes	Any JSON-serializable Rhai value.

`overwrite_meta`

overwrite_meta(value: Map) -> CreateCallbackContactHandle

Full-replace escape hatch, overwrite the entire ActionMetadata blob.

Parameter	Type	Required	Description
`value`	`Map`	yes	Replacement map for the entire ActionMetadata sub-object.

`set_meta_param`

set_meta_param(param: String, flag: String, value: Dynamic) -> CreateCallbackContactHandle

Set a single per-parameter ActionMetadata flag.

Parameter	Type	Required	Description
`param`	`String`	yes	Parameter name (e.g. `"Text"`).
`flag`	`String`	yes	Flag name (`"useDynamic"`, `"MFLAG_*"`, etc.).
`value`	`Dynamic`	yes	Flag value.

`overwrite_meta_param`

overwrite_meta_param(param: String, value: Map) -> CreateCallbackContactHandle

Replace the entire flag map for one parameter.

Parameter	Type	Required	Description
`param`	`String`	yes	Parameter name.
`value`	`Map`	yes	Replacement flag map for the parameter.

`overwrite_parameters`

overwrite_parameters(value: Map) -> CreateCallbackContactHandle

Wire-shape escape hatch, overwrite the entire Parameters blob.

Parameter	Type	Required	Description
`value`	`Map`	yes	Replacement parameter map for the block.

`raw_transitions`

raw_transitions(value: Map) -> CreateCallbackContactHandle

Wire-shape escape hatch for non-canonical transition objects.

Parameter	Type	Required	Description
`value`	`Map`	yes	Replacement transitions map (raw JSON shape).