GetMetricData

typed block

Loads real time queue metrics for the queue specified by queue ID, agent ID (for agent queues), or the target queue, and makes them available on the flow run data. May be extended in the future to allow getting historical metric data in addition to current metric data, and to getting agent metrics in addition to queue metrics.

Factories

GetMetricData

GetMetricData() -> GetMetricDataHandle

Construct a fresh GetMetricData block with an auto-generated id.

Use this when authoring from scratch, the runtime picks a UUID automatically.

GetMetricData

GetMetricData(id: String) -> GetMetricDataHandle

Construct a GetMetricData block with an operator-supplied id.

ParameterTypeRequiredDescription
idStringyesWire identifier, typically a Connect UUID restored by decompile so round-trips stay byte-stable.

Methods

queue_id

queue_id(value?: String) -> GetMetricDataHandle

Set the QueueId parameter. A queue ID or queue ARN. If AgentId is specified, this may not be specified. Dynamic values are supported,

ParameterTypeRequiredDescription
valueStringnoA queue ID or queue ARN. If AgentId is specified, this may not be specified. Dynamic values are supported,

agent_id

agent_id(value?: String) -> GetMetricDataHandle

Set the AgentId parameter. An agent ID or agent ARN, representing an agent queue. If QueueId is specified, this may not be specified. Dynamic values are supported

ParameterTypeRequiredDescription
valueStringnoAn agent ID or agent ARN, representing an agent queue. If QueueId is specified, this may not be specified. Dynamic values are supported

queue_channel

queue_channel(value?: String) -> GetMetricDataHandle

Set the QueueChannel parameter. Either "Voice" or "Chat". Can be set dynamically. Determines the channel for which metrics are returned. If not specified, metrics are returned for all channels.

ParameterTypeRequiredDescription
valueStringnoEither "Voice" or "Chat". Can be set dynamically. Determines the channel for which metrics are returned. If not specified, metrics are returned for all channels.

next

next(target: Handle) -> GetMetricDataHandle

Wire the success-path transition. Substitutes the target's auto-generated UUID into the wire Transitions.NextAction slot.

ParameterTypeRequiredDescription
targetHandleyesThe block to route to once this block completes successfully.

on_no_matching

on_no_matching(target: Handle) -> GetMetricDataHandle

Wire an error transition for NoMatchingError: if no other Error matches.

ParameterTypeRequiredDescription
targetHandleyesBlock to route to on NoMatchingError. if no other Error matches.

set_id

set_id(id: String) -> GetMetricDataHandle

Override the auto-generated identifier with a specific wire id.

ParameterTypeRequiredDescription
idStringyesWire identifier override. Decompile threads this through to round-trip Connect-side UUIDs.

meta_position

meta_position(x: i64, y: i64) -> GetMetricDataHandle

Set the block's canvas position. Mostly auto-emitted by decompile; authored scripts call Flow.auto_layout() instead and let the layout pass fill positions in.

ParameterTypeRequiredDescription
xi64yesCanvas X coordinate.
yi64yesCanvas Y coordinate.

set_meta

set_meta(key: String, value: Dynamic) -> GetMetricDataHandle

Single-key escape hatch, set one ActionMetadata key by name when the typed meta_* setters don't cover it.

ParameterTypeRequiredDescription
keyStringyesWire key name (under Metadata.ActionMetadata[<id>]).
valueDynamicyesAny JSON-serializable Rhai value.

overwrite_meta

overwrite_meta(value: Map) -> GetMetricDataHandle

Full-replace escape hatch, overwrite the entire ActionMetadata blob.

ParameterTypeRequiredDescription
valueMapyesReplacement map for the entire ActionMetadata sub-object.

set_meta_param

set_meta_param(param: String, flag: String, value: Dynamic) -> GetMetricDataHandle

Set a single per-parameter ActionMetadata flag.

ParameterTypeRequiredDescription
paramStringyesParameter name (e.g. "Text").
flagStringyesFlag name ("useDynamic", "MFLAG_*", etc.).
valueDynamicyesFlag value.

overwrite_meta_param

overwrite_meta_param(param: String, value: Map) -> GetMetricDataHandle

Replace the entire flag map for one parameter.

ParameterTypeRequiredDescription
paramStringyesParameter name.
valueMapyesReplacement flag map for the parameter.

overwrite_parameters

overwrite_parameters(value: Map) -> GetMetricDataHandle

Wire-shape escape hatch, overwrite the entire Parameters blob.

ParameterTypeRequiredDescription
valueMapyesReplacement parameter map for the block.

raw_transitions

raw_transitions(value: Map) -> GetMetricDataHandle

Wire-shape escape hatch for non-canonical transition objects.

ParameterTypeRequiredDescription
valueMapyesReplacement transitions map (raw JSON shape).